How to Setting up mail on iPhone Mobile (iOS), 12 Step by Step

Step 1 – Go to Settings > Accounts & Passwords
Step 2 – Tap Add account
Step 3 – Tap Other
Step 4 – Tap Add Mail Account
Step 5 – Enter your account details
Step 6 – Select IMAP or POP3
Step 7 – Enter your server settings
Step 8 – Save the account
Step 9 – Tap the account you added
Step 10 – Tap your account again
Step 11 – Tap Advanced
Step 12 – Enter IMAP Path Prefix

Step 1 – Go to Settings > Accounts & Passwords

Open Settings on your iPhone and tap Accounts & Passwords.

Step 2 – Tap Add account

Tap Add account.

Step 3 – Tap Other

Select Other as the account type.

Step 4 – Tap Add Mail Account

Tap Add Mail Account.

Step 5 – Enter your account details

Enter the account details for the email you want to add:

  • Name: this will be visible as the sender. (Like John Deo)
  • Email: the address you want to add. (Like [email protected])
  • Password: you use it to log in to Webmail. (Like XXXXX)
  • Description: a name for the account on your device.

Tap Next to continue.

Step 6 – Select IMAP

Tap IMAP as the account type.

Step 7 – Enter your server settings

Enter the following settings:

Incoming server:

  • Hostname: mail.domain-name.com
  • User name: your email account
  • Password: the one you use for Webmail

Outgoing server:

  • Hostname: mail.domain-name.com
  • User name: your email account
  • Password: the one you use for Webmail

Tap Next to continue.

Step 8 – Save the account

Disable syncing of Notes, if this is enabled. Tap Save.

Step 9 – Tap the account you added

Tap the account you just added. You can recognize it by the description.

Step 10 – Tap your account again

Tap your account again to open settings.

Step 11 – Tap Advanced

Tap Advanced, at the bottom of your screen.

Step 12 – Enter IMAP Path Prefix

Scroll down to the bottom of the screen and enter INBOX as IMAP path prefix, all in capitals.

Well Done!

Your account is now set up correctly.

Configure an email (Outlook, Mac Mail)

To configure an email program (e.g., Outlook, Mac Mail) or mobile device (e.g., iPhone, Blackberry) to use our POP3 or IMAP Email service, please use the following settings:

Account Type/Protocol: IMAP
Incoming Mail Server: mail.domain-name.com
Incoming Port: 143
Outgoing Mail Server: mail.domain-name.com
Outgoing Port (SMTP): 25


Note: Try 25 first. If you encounter problems sending mail, enter the alternate port, 26.


User Name: [email protected]
Password: Enter your email id passwords